View or edit loyalty member details at Loyalty > Loyalty Admin > Members > Members and then select the relevant record.

Member information

There are four types of information recorded against a member record:

Member
Club details
Contact information
Demographics and preferences

Member section	Description
Member	Member Name and Login details are entered when a member is added.
Club details	This information such as Membership number and Member joining date are recorded automatically when the member joins the club. The Card number will also be automatically generated when a card is assigned to the member. This section records the club the member belongs to, the expiry date of the membership and whether the membership is active.
Contact information	Address, phone and email information is recorded in this section.
Demographics and preferences	Gender, Birthday, Age and other statistical information is recorded here. Favourite Genres and Preferences can be selected for the member.

Member data

You can view data stored against an individual member based on their interactions with your cinemas.

Member data	Description
Transactions	Three types of transactions will be recorded against a member: Sales Transactions Redemption Transactions Points Transactions
Member points	The points a member has earned, for each Balance Type, are logged against their membership.
Recognitions	Once a member has joined, they can start earning recognitions. When a member qualifies for a recognition, it will be recorded against the member. Information related to the recognition will also be recorded, such as expiry date of the recognition and the total available.

Custom data processing

If your member data needs to be updated according to specific policies of your loyalty program, a custom procedure can run at the time a recognition is used in a transaction or in a scheduled job. Contact your Vista representative to discuss the available options to meet your requirements.

See also:

Importing loyalty member details

Loyalty member balance enquiries

Loyalty member transactions

Loyalty member levels

Loyalty member cards