View or edit loyalty member details at Loyalty > Loyalty Admin > Members > Members and then select the relevant record.
There are four types of information recorded against a member record:
- Club details
- Contact information
- Demographics and preferences
|Member||Member Name and Login details are entered when a member is added.|
|Club details||This information such as Membership number and Member joining date are recorded automatically when the member joins the club. The Card number will also be automatically generated when a card is assigned to the member. This section records the club the member belongs to, the expiry date of the membership and whether the membership is active.|
|Contact information||Address, phone and email information is recorded in this section.|
|Demographics and preferences||Gender, Birthday, Age and other statistical information is recorded here. Favourite Genres and Preferences can be selected for the member.|
You can view data stored against an individual member based on their interactions with your cinemas.
Three types of transactions will be recorded against a member:
|Member points||The points a member has earned, for each Balance Type, are logged against their membership.|
|Recognitions||Once a member has joined, they can start earning recognitions. When a member qualifies for a recognition, it will be recorded against the member. Information related to the recognition will also be recorded, such as expiry date of the recognition and the total available.|
Custom data processing
If your member data needs to be updated according to specific policies of your loyalty program, a custom procedure can run at the time a recognition is used in a transaction or in a scheduled job. Contact your Vista representative to discuss the available options to meet your requirements.