Some promotions/discounts shouldn't be applied to order surcharges. For example, it may not be appropriate to apply large discounts to service charges. To exclude an order surcharge from a promotion/discount, use the Promotion/Discount form.
- In Head Office or Cinema Manager, go to Maintenance > Promotions and Discounts.
- Create a new promotion/discount, or open an existing one.
- Under Exclude order surcharges, select the order surcharges you want to exclude from this promotion/discount.