You can create sign-in details for users who don’t have a corporate email account by assigning them a plus address configured in Vista Cloud.

Staff using Vista Cloud without corporate email accounts are also known as non-federated users. 

Users without corporate email accounts

To sign into Vista Cloud, users need an email address.

Unlike head-office staff, most on-site staff don't have access to a corporate email account. If you want to give these staff access to Vista Cloud then you can use plus addressing.

Plus addressing

Plus addressing (also known as subaddressing) allows you to create email addresses without creating new corporate email accounts.

New plus addresses are created by configuring email tags that can be assigned with usernames against an existing subdomain. If your existing address is [email tag]@[domain], then your plus address is [email tag]+[username]@[subdomain].

Important! You need to use a non-federated subdomain for plus addresses to avoid SSO authentication pathways. For example, if your corporate email accounts are usually name@anycinema.com, then you could use something like name@staff.anycinema.com to manage plus addresses. 

Example

Jane Doe works part-time at one of your cinema sites and she needs access to Vista Cloud. 

If your corporate account is staff@staff.anycinema.com, then you might configure staff+jane.doe@staff.anycinema.com.

This new address is what Jane Doe uses to sign into Vista Cloud.

Important! These email addresses are only used to authenticate a user during sign-in. If an email is sent to a plus address, then this is delivered to the base email account. For example, an email sent to staff+jane.doe@anycinema.com would automatically arrive in the staff@anycinema.com mailbox. For this reason, we recommend that plus addresses users contact their administrator directly if they need to have their password reset.

Configuration

As an administrator, in Settings > Plus addressing you can configure the email tags and domains you need for plus addresses. You can have multiple email tags per domain. See Configuring plus addressing

Tip: We recommend that you set up a distinct subdomain to manage all your plus-address users.  

In Settings > Users > Create new user, you can assign plus addresses based on your preconfigured email tags and domains. The username is automatically generated based on details in a user’s profile. See Managing sign-in details for users who don't have a corporate email account