Setting up email notifications for subscriptions

Subscription email notifications are sent to members through Vista Notifier when recurring payments fail for the first time and/or at the time of a successful retry.

Before you begin

Check that Vista has installed Vista Notifier for you. You will need your Vista Notifier URL.

Adding a URL

1. In Loyalty Manager, go to Loyalty Admin. 
2. Go to Configuration > Settings.
3. Scroll to the bottom of the list and click 
4. Enter VistaMessagingURL as the Name.
5. Add the Vista Notifier URL under Value. 

Setting up a notification

1. Go to Communications > Notifications.
2. Create or modify a notification.
3. Select Email as the Notification Method.
4. Select a Notification Type for subscriptions:
   • Successful retry of recurring payment
   • Failure to process recurring payment
   • Subscription Cancelled
   • Subscription Extended
   • Subscription Hold
   • Subscription Hold Cancelled
5. Repeat steps 5-7 for each notification type you need.

See also:

• Creating a subscription